Your Questions will be answered here
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Orders completed and emailed within 24-96 hours for your convenience and efficiency.
We’re unable to combine template effects. Your chosen video(s) will match the specific sample(s) without customization options.
For customizable templates, inquire about color changes through our Instagram Chat in the bottom right corner of your screen.
Your completed project will be emailed to the original address you provided during order submission.
Our video formats, including 16:9 aspect ratio and 1080p HD resolution (.MP4), are suitable for various platforms: social media, websites, presentations, and more.
Our templates are not customizable beyond color changes for eligible animation effects. Revisions are limited to these color adjustments.
The duration of your animation video will match the template’s length displayed on our page, and we cannot modify its timing or duration.
Regrettably, our templates are not customizable beyond color changes for eligible animation effects. For color change possibilities in a specific template, contact us on Instagram through the Chat in the bottom right corner.
We don’t provide custom animation videos, but we offer a selection of over 200+ animation effect templates on our website. If you have specific needs, contact our team on Instagram via the Chat at the bottom right corner for assistance.
We accept payments through Zelle for your convenience.
Full payment is necessary upfront to initiate any project with our team.
We do not provide refunds for completed digital animation and logo design work due to their time-consuming and detailed nature. However, we are committed to addressing any issues with your project. If you’re unsatisfied, please contact our team on Instagram through the Chat at the bottom right corner, and we will work to resolve any concerns.
We cannot incorporate text into your logo design or animation video, except for a tagline if the animation template offers that specific option.
For the best results in your animation video, we recommend providing a PNG or AI file. However, we can also work with JPG or PDF files if necessary.
We are a US-based company, and the majority of our team is located in New York.
All logo animation videos are delivered as 16:9 / 1080p HD videos in .MP4 format. We are unable to provide videos in other formats or qualities at this time.
While you may have a single logo design, consider purchasing multiple videos with different effects to enhance your marketing and social media presence. Bundling saves you money, especially if you plan to promote various videos throughout the year. Stand out from your competitors with diverse content.